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Contact & Support Information

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Support

Customer Care

Call: 304-420-2470 or 800-339-4002

Email: info@cascable.com

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Office Hours: 8am to 6pm Monday through Friday

                      9am to 1pm Saturday

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Phone Hours: 8am to 7pm Monday through Friday

                       8am to 3pm Saturday

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CAS Remote Support

Questions about using your service?

Internet Support

Frequently Asked Questions

Check Data Usage

Phone Support

Frequently Asked Questions

Online Phone Manager

Cable TV Support

Frequently Asked Questions

View Channel Lineup

WatchTVEverywhere

Arris Remote User Guide​

Arris Remote Device Codes - TV

UR3-SR3 Remote User Guide​

UR3-SR3 Remote Device Codes - TV​

UR4U-MDVR2 Remote User Guide​

UR4U-MDVR2 Remote Device Codes - TV​

Billing Support

Frequently Asked Questions

Pay Bill Online

NOTE: Due to FCC Regulations, we will not be able to provide sensitive account information through email. If you’d like to make changes to your account or retrieve billing and account information, please contact us at 304-420-2470, or include your phone number so that we may contact you for security authorization.

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Users can customize their channel line-up by entering their zip code and selecting CAS Cable as their TV service provider to browse channels, schedules and program info up to 14 days in advance.

Online TV Guide