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Careers at CAS Cable
Current Openings
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Job Overview:
CAS Cable is expanding into Kanawha County! We are a WV based video, broadband and phone provider serving West Virginia and Ohio for the past 45 years. We are searching for a Senior Network Engineer to assist in the design and support of our expanding network. The selected candidate will be responsible for participating as an individual contributor in project teams, troubleshooting operational issues, providing technical solutions to operational problems, new product implementation, implementing existing products and services and the overall upkeep and maintenance of the network.
Core Responsibilities:
Configure and install various network devices and services (e.g., routers, switches, firewalls)
Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations
Contact vendors for procurement of new equipment, troubleshooting current equipment and oversee installation.
Monitor system for issues, inform appropriate department of problem, and follow up to verify issue has been resolved.
Coordinate and oversee system upgrades.
Can communicate clearly to all levels of the organization (technical and non-technical).
Understanding of how to extract, analyze and interpret data.
Maintain and monitor both internal and external servers/equipment.
Strong hands on experience with scripting/development languages are desired - e.g. shell scripting, Python
Basic understanding of SNMP, Perl, Cloud computing, networking protocols (WebPA, Web socket)
We are looking for people who can learn the complexities of our exceptionally large, multi-vendor network infrastructure and who will add value to our team by keeping our customers running 24/7 and 365 days a year. Must be able to participate in rotating on-call support one week per month as part of a team.
Must be willing to occasionally assist Tier 1 technicians with lower level tasks and/or projects on an as needed basis depending on staff availability and shift coverage.
Lift over 40 lbs and ability to stand for long periods.
Safely climb ladders and adhere to safety policies.
Regular, consistent, and punctual attendance. Must be able to work evenings and weekends, variable schedule(s), and overtime as necessary to complete upgrades and maintenance as needed.
Qualifications:
4 year degree in an IT related field or equivalent experience.
Excellent phone and computer skills.
Working knowledge of commercial grade routers and switches, both physical and virtual Windows and Linux based servers, local networks, switches, and other network related software/equipment.
Ability to handle many tasks simultaneously and maintain composure in stressful situations.
Valid driver's license necessary.
Some travel required:
Candidate must be willing to commute between Parkersburg and Charleston during the week for training and project work. Travel costs are compensatory.
Job Type:
Full-time
Benefits:
401(k)
Dental insurance
Employee discount
Health insurance
Health savings account
Paid time off
Vision insurance
Schedule:
8 hour shift
On call
Weekends as needed
Education:
Bachelor's (Preferred)
Experience:
Network Technologies: 3 years (Preferred)
Routing/Switching: 3 years (Preferred)
License/Certification:
CCNA (Preferred)
Ability to Relocate:
Dunbar, WV 25064: Relocate before starting work (Required)
Work Location:
In person
Click HERE to apply on Indeed.
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Job Overview:
CAS Cable is a growing provider of broadband services in the Mid-Ohio-Valley and expanding to Kanawha County. We are seeking to hire Customer Service Representatives to join our team. This position requires daily interaction with office staff and customers via email, phone, and face to face. Must meet customer's needs and expectations while maintaining a friendly and professional demeanor at all times. The candidate would be expected to be available for work Monday - Friday 8-6 and Saturdays 8-3. The chosen candidate will be assigned an 8 hour shift during these times in person at our office in Dunbar.
Responsibilities & Duties:
Handle customer inquiries and complaints via phone, face to face, chat, and email in a timely and accurate manner.
Provide troubleshooting for cable, internet, and phone services.
Process customers orders and service calls.
Manage payment transactions accurately.
Complete assigned tasks in an efficient and timely manner.
Regular, consistent, and punctual attendance. Must be able to work some evenings and weekends, variable schedule(s), and overtime as necessary.
Required Skills:
1 year customer service experience with additional accounting knowledge preferred.
Excellent interpersonal and communication skills.
Desire to learn and work with a team.
Positive attitude, self-motivated, and ability to problem solve.
Exceptional organizational skills.
High accuracy data entry and attention to detail.
Ability to handle many tasks simultaneously and maintain composure in stressful situations.
Job Type:
Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Experience level:
1 year
Shift:
8 hour shift
Work setting:
In-person
Office
Education:
High school or equivalent (Preferred)
Experience:
Customer Service: 1 year (Preferred)
Work Location:
In person - 2403 Fairlawn Ave. in Dunbar, WV
https://maps.app.goo.gl/SYknTMqXUBNhbRzx5
Click HERE to apply on Indeed.
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Job description
Experienced broadband technical support needed for local cable, internet, and phone company. Must meet customer needs and expectations while maintaining a friendly and professional demeanor at all times.
Responsibilities:
Provide troubleshooting of residential and business internet and phone services.
Configure and verify settings of users equipment.
Accurately document all interactions with customers through internal ticket system.
Maintain and monitor both internal and external servers/equipment.
Complete assigned tasks in an efficient and timely manner.
Lift over 40 lbs.
Safely climb ladders and adhere to safety policies.
On call rotation-Must provide after hours support in emergency situations.
Regular consistent, and punctual attendance. Must be able to work evenings and weekends, variable schedule(s), and overtime as necessary.
Qualifications:
Minimum of associate's degree in an IT related field or equivalent experience.
Excellent phone and computer skills.
Strong written and verbal communication skills.
Basic working knowledge of local area networks, switches, and other network related software/equipment.
Ability to handle many tasks simultaneously and maintain composure in stressful situations.
Valid driver's license necessary.
Job Type:
Full-time
Benefits:
401(k)
Dental insurance
Health insurance
Health savings account
Paid time off
Retirement plan
Vision insurance
Schedule:
8 hour shift
On call
Weekends as needed
Education:
Associate (Preferred)
Experience:
Technical Support: 1 year (Preferred)
Work Location:
In person - 2403 Fairlawn Ave. in Dunbar, WV
https://maps.app.goo.gl/SYknTMqXUBNhbRzx5
Click HERE to apply on Indeed.
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Job Overview:
CAS Cable is expanding into Kanawha County! We are a WV based video, broadband and phone provider serving West Virginia and Ohio for the past 45 years. We are in need of technicians to install and repair cable, internet, and phone services to residential and business customers. Requires willingness and desire to deliver an outstanding customer experience at each and every job. This position includes monthly on call rotation, evenings, and weekends.
Responsibilities and Duties:
Install, repair, and upgrade analog, digital, and data services for residential and business customers.
Ensure that all jobs are completed to company standards.
Safely climb poles and ladders and adhere to all safety policies.
Enter confined spaces while bending, twisting, and reaching.
Work outdoors in all weather conditions.
Lift over 70 lbs.
Keep assigned company vehicle interior and exterior clean and organized at all times.
Complete assigned tasks in an efficient and timely manner.
On call rotation - Must provide after hours support in emergency situations.
Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s), and overtime as necessary.
Qualifications:
1 year installation experience.
Strong written and verbal communication skills.
Excellent computer skills, electronics, and audio/video knowledge.
Valid driver's license necessary.
Job Type:
Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Health savings account
Paid time off
Vision insurance
Schedule:
8 hour shift
Education:
High school or equivalent (Preferred)
Experience:
Installation/Repair: 3 years (Preferred)
License/Certification:
Driver's License (Required)
Work Location:
On the road
Apply:
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Job description
Experienced broadband technical support needed for local cable, internet, and phone company. Must meet customer needs and expectations while maintaining a friendly and professional demeanor at all times.
Responsibilities:
Provide troubleshooting of residential and business internet and phone services.
Configure and verify settings of users equipment.
Accurately document all interactions with customers through internal ticket system.
Maintain and monitor both internal and external servers/equipment.
Complete assigned tasks in an efficient and timely manner.
Lift over 40 lbs.
Safely climb ladders and adhere to safety policies.
On call rotation-Must provide after hours support in emergency situations.
Regular consistent, and punctual attendance. Must be able to work evenings and weekends, variable schedule(s), and overtime as necessary.
Qualifications:
Minimum of associate's degree in an IT related field or equivalent experience.
Excellent phone and computer skills.
Strong written and verbal communication skills.
Basic working knowledge of local area networks, switches, and other network related software/equipment.
Ability to handle many tasks simultaneously and maintain composure in stressful situations.
Valid driver's license necessary.
Job Type:
Full-time
Benefits:
401(k)
Dental insurance
Health insurance
Health savings account
Paid time off
Retirement plan
Vision insurance
Schedule:
8 hour shift
On call
Weekends as needed
Education:
Associate (Preferred)
Experience:
Technical Support: 1 year (Preferred)
Work Location:
In person - 1525 Dupont Road Parkersburg, WV map
Click HERE to apply on Indeed.
CAS is an Equal Opportunity Employer, It is our policy to offer equal opportunity in employment and business dealings to all qualified persons. No person or business shall be discriminated against because of race, color, religion, national origin, age or sex. To this end, CAS has established and will maintain and carry out a positive continuing program of specific practices designed to assure equal opportunity in every aspect of cable system policy and practice.
